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Terms and Conditions

Welcome to Quality Plastics. These terms and conditions outline the rules and regulations for the use of Quality Plastics website.

By accessing this website, we assume you accept these terms and conditions.

Quotation and Orders

  • A quotation or “quote” provided by Quality Plastics is valid for a period of 30 days from the date quoted unless otherwise notified by Quality Plastics in writing within this period.
  • Any change in resin pricing or associated purchased components will result in a new quote submission and will become effective immediately.
  • Part pricing may be recalculated if production levels drop below quoted Estimated Annual Usage (EAU).
  • Orders for Left/Right parts in family tools must be purchased in equal quantities.
  • Quality Plastics may require minimum order quantities and lead times for orders.
  • Charges for Prototype parts are not included and may be quoted separately.
  • It is the responsibility of the customer to alert Quality Plastics to all design changes that have been made after the quoted design state. Acceptance of an order without such notification does not prevent Quality Plastics from changing the price for the order.
  • Any feature not clearly identified in the customer’s request for a quote and not specifically stated on the quote is not included in the quoted price.

Part Performance

  • The technical performance of parts and materials is the responsibility of the customer, who assumes all liabilities associated with the use of the parts.
  • The customer is responsible for all testing and approval prior to the use of the parts.

Part Use & Destination

  • The customer is responsible for complying with all applicable laws related to the use and destination of the parts.
  • The customer certifies that the 3D CAD data submitted to Quality Plastics will not produce products that violate any international laws.


  • All tooling is based on customer-supplied 3D CAD or other data. 3D data supersedes any conflict with 2D dimensional or geometric data.
  • Tooling remains the property of the customer once it is paid in full, until discarded.
  • Customer shall be responsible for replacement or repair of tool or mold
  • Quality Plastics is not liable for any damages arising out of storing tool or mold
  • Quality Plastics will maintain and store the customer’s tooling at no cost for a period of 12 months of inactivity.
  • After 12 months of inactivity, the tool or mold will be discarded via written notice unless the customer initiates financial arrangements with Quality Plastics within 30 days of receipt of notice to store tool or mold beyond the 12 month period of inactivity.

Part Design Iterations

  • Quality Plastics will modify tooling to support design changes at a quoted rate.
  • Quality Plastics reserves the right to determine the suitability of mold modification vs. making a new mold.


  • Quality Plastics assumes no responsibility or liability for the design of the products.
  • All parts shipped without PPAP at the customer’s request will be considered samples.

Delivery and Risk of Loss

  • Quality Plastics shall not be held responsible for conditions preventing compliance with product delivery.
  • Delivery transpires Ex Works upon the shipping date, and the risk of loss and title transfer to the customer upon release of the shipment from Quality Plastics to the shipping service.

Confidentiality / Privacy

  • Quality Plastics maintains confidentiality of customer information and will not share confidential information with any individual or corporate entity outside of Quality Plastics and its licensed partnerships.
  • Quality Plastics will delete or erase all electronic data (CAD files) from its computer systems upon the customer’s written request.

Data Security

  • Quality Plastics uses reasonable and appropriate security measures to protect customer data, including physical, electronic, and procedural safeguards.

By accessing this website, you agree to abide by these terms and conditions. If you do not agree to these terms and conditions, please refrain from using our website.